– Customers swear and curse you because they claim that you do not send them the email download instructions.
– Your prospects or potential buyers reach your site and they seem interested in your product. But before that, they need to confirm with you something so they ask you some questions. You reply all their emails BUT somehow the messages do not reach their inboxes.
– But Installing A Customer Support System Script Can Be A Daunting Task
Introducing Customer Support System Made Easy!
This 8 video tutorials reveal how you can install a customer support system script in just less than an hour and start using it to keep in contact with your prospects and customers!
– Video 1
In this video Ill walk you through where to get the free script, and then install it manually on your server. These include uploading of the script files using an ftp client and creating the MySQL database that is needed for this script to work.
Video Time: 12 min 27 sec
– Video 2
In this video Ill walk you through the steps of uploading the script files using cPanel® File Manager, without the need to use a 3rd party ftp client.
Video Time: 8 min 21 sec
– Video 3
In this video Ill briefly explain on the general overview of the admin area. This will be the area where you will configure the settings of your script.
Video Time : 10 min 37 sec
– Video 4
In this video Ill walk you through working with the email settings in the admin area.
Video Time : 4 min 57 sec
– Video 5
In this video Ill show you how to create the department, specify the number of staff and creating the help topics.
Video Time : 10 min 24 sec
– Video 6
In this video Ill briefly explain on how to work with the knowledgebase section.
Video Time : 4 min 15 sec
– Video 7
In this video Ill show you on how to change the logo on the header of the main page of the script.
Video Time : 7 min 59 sec
– Video 8
In this video Ill show you on how to edit the main page of the support ticket system. This is where your prospects and customers will go to each time they want to open up a support ticket.
Video Time : 4 min 17 sec
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